1. Scope and who this notice covers
This Privacy Policy applies to visitors, prospective customers, suppliers and business partners who use buminiaga.net or contact Bumi Niaga Trading about sourcing, wholesale, customization or trading services. In this policy, “we”, “us” and “our” mean Bumi Niaga Trading. It should be read together with our Terms of Service and any order, quotation or supplier agreement that applies to a specific transaction.
2. Information we collect
Depending on how you interact with us, we may collect:
- identity and contact details, such as your name, business email address, phone number, job title and company;
- business-enquiry details, such as product requirements, quantity, destination market, specifications, delivery timing and correspondence;
- commercial and transaction information that is necessary if we progress to a quotation, supplier discussion or order; and
- limited technical information generated when you use the website, such as device, browser, IP-address and page-request information.
Please do not send passport numbers, payment-card data, health information or other sensitive personal data through the website enquiry form unless we specifically request it through a secure channel.
3. How we collect and use information
We collect information directly from you when you email us, call us, submit an enquiry or otherwise communicate with us. We use it to:
- respond to questions, assess sourcing or trading requirements and prepare non-binding quotations;
- communicate about an existing business relationship, order, supplier discussion or service request;
- operate, protect and improve the website, including preventing spam, fraud and misuse;
- keep appropriate business records and meet applicable accounting, compliance, dispute-resolution and legal obligations; and
- send relevant business updates only where permitted by applicable law or where you have asked to receive them.
We do not sell personal data. An enquiry alone does not create a purchase order, supply agreement or customer account.
4. When we share information
We may disclose information on a need-to-know basis to our personnel, professional advisers, technology and hosting providers, logistics or inspection providers, prospective suppliers relevant to your request, and authorities where required by law. Where a supplier needs your requirements to assess availability, we will share only what is reasonably necessary for that purpose. We do not authorize recipients to use your personal data for their own unrelated marketing.
5. International business and transfers
Trading discussions may involve suppliers, service providers or counterparties in countries other than your own. If we need to transfer personal data internationally, we will do so only for the purposes described in this policy and will use reasonable safeguards appropriate to the nature of the information and the applicable requirements.
6. Retention and security
We retain personal data only for as long as it is reasonably needed for the purpose for which it was collected, including to respond to an enquiry, maintain business records, resolve disputes or meet legal obligations. We use reasonable administrative, technical and organizational measures designed to protect information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
7. Cookies and website analytics
Our website may use essential technologies needed to deliver pages securely and limited measurement tools to understand aggregate website use. You can control many browser technologies through your browser settings. Blocking certain technologies may affect how the website operates. We will update this notice before introducing advertising or other material tracking that changes how personal data is handled.
8. Your choices and rights
Subject to applicable law and our legal or contractual obligations, you may ask to access or correct personal data we hold about you, withdraw consent for optional marketing, or raise a concern about how your data has been handled. To make a request, email alvin@buminiaga.net with the subject “Privacy request”. We may need to verify your identity before acting on a request.
9. Third-party websites
Our website may link to third-party sites or services. Their privacy practices are governed by their own notices, not this one. Please review those notices before providing information to a third party.
10. Changes and contact
We may update this policy when our website, business practices or legal requirements change. The current version will be posted here with a revised date. For questions about this policy or our data handling, contact alvin@buminiaga.net.